Pets at Home recently appointed Matthew Stead to the new position of director of multi-channel, in a move by the company to strengthen its online presence and retail. Previously marketing director at The White Company, Stead will sit on the Pets at Home operating board and will be in charge of bringing a multi-channel perspective to the company’s retail approach. He will be tasked with building on the company’s transactional website, including looking into the potential launch of an ‘order online, collect in store’ service.