Pets at Home FY26 results show momentum from turnaround plan

Pets at Home said its retail business is beginning to recover, with sequential sales and volume momentum improving after the launch of its Retail Turnaround Plan, even as full-year group profit fell year on year. The company presented its preliminary results for the 2026 financial year on 27 May. In FY26, the UK pet care group reported group consumer revenue of £1.98 bn, up 1.0%, while statutory revenue fell 0.8% to £1.47 bn and underlying group PBT declined 30.2% to £92.8 m.

The company said the turnaround plan, built around product, price, execution and cost, is already feeding through to improved customer metrics, stronger availability and better sales trends in the second half. Retail satisfaction rose by 4 points in FY26, while food volumes grew 3.7% in Q4 after price reductions on more than 1,000 food products.

Chief Operating Officer Anja Madsen said in a LinkedIn post: ‘We’re…