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Pets at Home aims to stabilise retail business

Pictured: The animal care centre at Gateshead Team Valley Retail World by Pets at Home is one of the group's most recent openings.(Source: Pets at Home)
Pictured: The animal care centre at Gateshead Team Valley Retail World by Pets at Home is one of the group's most recent openings.
02.12.2025

Pet at Home has published the group's key financial figures in its half-year report for the 2026 financial year. These include figures such as: Group turnover in the consumer business of 1.06 bn GBP, Group profit before tax of 36.2 mio GBP and Free cash flow of 34 mio GBP.

‘When I took on the role of interim CEO 10 weeks ago, I had a clear agenda: I wanted to get to grips with the issues facing our retail business while maintaining the positive results we are achieving in areas such as the veterinary business,’ reports Ian Burke, Interim Executive Chair. He visited over 100 petcare centres and spoke with colleagues from all levels of the company to identify the challenges. The result is the implementation of a retail turnaround plan with four clear priorities: product, price, execution and cost.

‘Pets at Home is a company with a clear purpose, an established market and a loyal customer base. We are returning to our retail roots to stabilise and revitalise our retail business and to lay the foundations for a new CEO in good time,’ Burke concludes. Further details and figures on business performance can be found at www.petsathomeplc.com.

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