The plan will consist of open houses in all grooming salons for pet parents to meet their local groomers, discuss their pet's specific needs, tour their local salon and have all their questions answered. Also, PetSmart will begin the installation of cameras in all grooming salons to provide reassurance to pet parents that their pets will receive the best possible care from the highly skilled grooming staff.
The actions above augment new, higher safety standards implemented by PetSmart. Additionally, all PetSmart groomers now perform a broader safety assessment of every pet at check-in.